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Is It Safe to Save Personal and Family Documents in the Cloud?

By Natalia Lusinski

June 28, 2021


As more and more of our lives go online — bills, rent, important life documents, your passport, life insurance policies, and more — you may want a more efficient way to organize it all. It’s important for both you and your family to have access to these documents at a moment’s notice. If your partner or a close family member asked you where your marriage certificate or living trust were right now, would you know? Are they all in one place? Are they digitized? Most importantly, if they are digitized, are the files encrypted so that hackers cannot access them?

You might think that your paper-based filing system is just fine. While it’s imperative to keep original copies of many types of documents — like your birth certificate, Will, and your insurance policies — it’s critical to have digital back-ups in case of a natural disaster, like a fire.

In fact, Thomas Keenan, a professor in the environmental science department at the University of Calgary and author of the best-selling book, Technocreep, told CNBC “more is more” and suggests “having multiple copies of information to protect yourself against loss.”

What is a cloud-based storage system — and is it safe?

While there are several cloud-based storage systems — many of which are free — many also lack the security your important documents need. Some popular cloud-based storage accounts include Google Drive, Microsoft OneDrive, Evernote, and Dropbox. However, to make them secure against hackers, password protection is necessary. 

You can also use a cloud storage service with built-in encryption, like Sync or pCloud. With a zero-knowledge storage system, you’ll be the only one with the encryption key (the cloud storage service won’t even have it). This can be a potential disadvantage if you ever forget your password. It also makes it more challenging to share encrypted files with others.  

As appealing as cloud-based storage systems may seem, many come with inherent flaws. These include:

  • Unencrypted storage, so if someone breaks into your email, they can access your cloud storage, too

  • Files with zero-knowledge encryption, which can be a downside if you forget your master password

  • Technology fragmentation across different platforms, from your computer to your phone

  • No built-in organization for different file categories

  • Lack of permissions to securely share files with others

  • Files in more than one digital place instead of in one designated system

Trustworthy is an all-in-one solution

After speaking to hundreds of families, Trustworthy learned that most of them keep documents stored in multiple digital and physical locations — which is why Trustworthy is the ultimate cloud-based storage system.

When you use Trustworthy, it’s like having your very own online filing cabinet. It will safely store and organize your family’s essential information, from must-haves — like copies of your Will and advanced directives — to giving you optional categories to keep your family’s legacy alive, like describing family heirlooms, such as the wedding ring you inherited from your grandmother that you’d like to pass on to your daughter one day.

Most importantly, instead of having to organize a cloud-based storage system yourself — categorizing it and then finding an encryption service to secure the digital files — Trustworthy does the work for you when it comes to encryption, as well as with its ready-made categories. And if you’re not sure what to upload, the system will provide you with prompts and reminders. But if you’d rather talk to a human voice, our concierge will happily walk you through the process. You’ll not only have peace of mind, but you’ll also stay organized with everything in one easy-to-access place.

Benefits include:

  • It’s easy to use. You can organize your family’s important information in a matter of minutes.

  • You’ll have peace of mind knowing that security is our top priority.

  • You can add collaborators, from other family members and partners to trusted professionals, like your accountant.

  • You’ll stay up-to-date with automated reminders.

  • You’ll have access to our concierge service to walk you through any questions you may have.

  • It’s convenient. You can access your information from anywhere and also use the Trustworthy app, which is available on iOS.

Trustworthy Can Help

Trustworthy is the one and only Family Operating System®. It easily enables you to upload, manage, and securely share your essential family information.

No matter what the future holds, you’ll have peace of mind knowing all your documents are in one safe place.

Learn more about Trustworthy here or speak to a team member today.