Prisidio vs. Trustworthy Digital Vault

Your important documents should be easy to find, fully secure, and accessible when your family needs them. That’s why keeping them organized matters — and where a digital vault can help.

Trustworthy and Prisidio are two of your options. Read on to see how Trustworthy tops Prisidio in terms of security, features, customer support, automation, and more.

What Is Trustworthy? 

The Trustworthy Family Operating System® is designed to help you organize, optimize, and protect your important family and business documents.

Trustworthy, founded in 2020, streamlines organization with customizable templates, smart suggestions, and prompts to ensure you’ve got all the information you need in your digital vault. Meanwhile, AI-powered automation, intelligent reminders (so you won't miss any deadlines), and expert customer service make it simple to organize your information and utilize your family documents to the max.

What Is Prisidio?

Prisidio is also a digital vault focused on helping families organize their documents using a secure, cloud-based system. Launched after Trustworthy, it includes only some of the same safety features and functionality, and none of the best-in-class automation that Trustworthy offers. Let’s run through how each digital vault performs across the most important areas.

Trustworthy’s Unmatched Security Offers Peace of Mind

Trustworthy’s advanced security features are unmatched, giving you peace of mind that your sensitive information is safe. While both platforms use AES 256-bit encryption and multi-factor authentication with biometrics and are HIPAA-compliant, Trustworthy goes above and beyond.

Next-level security measures like tokenization remove your sensitive data from the Trustworthy database and replace it with a corresponding token to keep your information secure. That means your information is always protected and separate from your account.

In addition, there is Trustworthy's on-screen redaction, physical security keys, continuous threat detection, and SecureLinks™. With SecureLinks™, you can use granular permissions to decide who has access to what documents and for how long. 

Trustworthy also trumps Prisidio when it comes to compliance with data privacy laws like the EU's General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). In addition, Trustworthy’s SOC 2 Type II and SOC 3 certification goes above and beyond what Prisidio has achieved.

Trustworthy's numerous five-star ratings and 4.8 score ("excellent") on customer review site Trustpilot are a testament to Trustworthy’s unmatched security. Prisidio has a 4.5 score but only a handful of reviews.

Prisidio Offers Basic Service at a Basic Price

To keep things simple, Prisidio offers only two plans: 

• Its Unlimited Plan for $12.50 a month — if you pay annually — or $16 a month otherwise.

• A Business Plan with custom pricing to suit your specific needs.

Trustworthy offers more variety in pricing plans: 

• A free plan with no time limit.

• Silver: $10 a month (billed annually).

• Gold: $20 a month (billed annually).

• Platinum: $40 a month (billed annually), which includes three hours of access to Trustworthy Certified Experts™.

• 50% Silver and Gold discounts for firefighters, police, paramedics, EMTs, doctors, nurses, active-duty military personnel, reservists, veterans, teachers, and security guards. 

Trustworthy offers flexible plans with features tailored to your family’s needs without storage limits (for paid plans). It provides excellent value through family-specific tools, expert support, and accessibility.

Prisidio’s Basic Plan offers a secure digital vault for storing, tagging, and sharing family documents with collaborators. But if you’re looking for flexibility that scales with your needs, we suggest using Trustworthy's digital vault instead.

Trustworthy's Paid Plans Don't Cap Your Storage

One obvious area where Trustworthy outshines Prisidio is storage capacity.

With Prisidio’s Basic Plan, you get a secure digital vault with 100 GB worth of storage. If you plan to upload only basic family documents like passports, birth certificates, and bank statements, 100 GB could be enough storage space.

But what about things like property information, insurance documents, wills, trust documents, passwords, and business documentation? The list goes on and on. Some Trustworthy users upload hundreds of documents.

If you want to ensure you can upload all the big documents in your life without running into a wall, Trustworthy is the clear winner. Trustworthy offers unlimited storage on all of its paid plans, so the sky's the limit when it comes to uploads.

Trustworthy's Autopilot Streamlines Your Organization

Life is time-consuming and complicated. Your digital vault shouldn’t be. That’s why Trustworthy wins on automation.

Those automations start right off the bat when you set up an account. Trustworthy’s recommendation engine instantly pre-populates your vault and gives you prompts on the types of documents it thinks you should upload there.

Trustworthy automatically connects people, documents, accounts, and assets so everything works together as a cohesive whole. As new information is added, it’s organized in the background.

With its Inbox Autopilot, that organization extends to your email as well. Important documents from your Gmail account can be automatically uploaded, categorized, and connected to the rest of your account.

Autopilot takes all the hassle out of family organization. Autopilot™ instantly analyzes every document you upload and extracts key details and provides filing recommendations and file names. 

You also benefit from other automations like Trustworthy’s intelligent mobile document scanner that captures features and auto-fills information for you. 

Trustworthy Provides More Support

If this is your first sortie into the world of digital vaults and family organization, you might be a little bit wary, especially if you’re wanting some help with big jobs like estate planning. 

That’s why amazing customer support should be at the top of your wish list when you’re shopping around for the best digital vault. So, let’s see how Prisidio and Trustworthy stack up in this department.

Both Prisidio and Trustworthy have technical support representatives who are reachable via email, chat, or phone. But if you’re looking for next-level support — something that's not available from Prisidio — you can get access to a Trustworthy Certified Expert™.

Trustworthy Certified Experts™ are professionals who offer personalized, one-on-one support. They can help Trustworthy users with onboarding documents (even doing the work themselves) and creating digital organization strategies, or assist with choosing the right lawyer or estate planner.

Best of all, you can set up appointments with your Expert when it’s convenient for you. Some of the Experts are available at weekends and evenings, too, so you aren’t left stuck waiting around until Monday morning for advice.

Other Trustworthy Features

Forward emails to your inbox — fast and easy organization:

• An alternative to Trustworthy's automated Gmail sync: Just forward your family’s important documents to your personalized Trustworthy email address, and they’ll be automatically added to your Trustworthy Inbox, with suggested names and recommended filing locations.

Chrome extension:

• With drag-and-drop functionality, you can easily add files, email attachments, or save screenshots directly to your Trustworthy Inbox as you browse. 

Trustworthy mobile app:

• Access and share documents on the go with its iOS and Android app.

Scanning:

• Scan and upload documents from your phone.

• Upload documents via a ScanSnap scanner.

Mobile offline mode:

• Access your household information even without the internet — perfect for travel, emergencies, or whenever connectivity is limited.

Information downloads:

• Export your household information anytime so you always have a complete copy of your data.

Collaboration:

• The feature lets you define a trusted network of family members and advisors. You have complete control over who can view and edit specific documents or categories, granting full or limited access and safeguarding your family’s sensitive information.

Legacy access:

• Allows trusted individuals to access your account when you die.

Search feature:

• Quickly locate critical files, folders, and more, whether you’re on your computer or your phone, with just a few keystrokes.

Why Trustworthy Is Best for You

When you stack up Trustworthy against Prisidio, Trustworthy comes out on top.

Both platforms offer high-level security, collaborative features, and the ability to store, upload, and catalog your important family documents. 

But Trustworthy goes the extra mile by offering access to Trustworthy Certified Experts™, unlimited storage, unlimited collaborators, and super-powered AI features designed to automate the organization process, making it possible to get organized in minutes.

Ready to learn more? Check out Trustworthy’s range of features and set up a free account now to discover how the Family Operating System® can take you further.